Welcome to our question and answer section. We are here to help you with any questions or concerns you may have. If you don’t find the answer you are looking for, please feel free to contact us via our contact form and we will be happy to help you with whatever you need. Before you ask, please check if your question has already been answered.
Yes, of course, we offer bonuses! It’s important to know that we offer two different types of bonuses. First, we offer the Deposit Bonus, which allows you to receive 10% of the amount you deposit into your MetaTrader account. The funds can be withdrawn, but it’s important to meet the specific requirements of each bonus. If you attempt to withdraw a MetaTrader account bonus before meeting the requirements, the bonus will be cancelled.
You can have 2 Standard accounts, 2 VIP accounts on the real and demo server. Business accounts can only be acquired individually.
Moon4traders brokerage does not provide services to residents of Sudan, Syria, North Korea, Saint Vincent and the Grenadines, Cuba.
Moon4tradersbroker is a cryptocurrency broker that only accepts cryptocurrencies as a form of payment and withdrawal. We also offer deposits with bank cards, Google Pay, and Apple Pay.
Yes, before making a deposit, it’s necessary to verify the minimum amount required to deposit on the platform. This minimum amount is clearly shown when acquiring the corresponding deposit address. If the deposited amount is less than the required minimum, the deposited funds will be lost, and we will not be held responsible.
Yes, at the time of making a transaction, you will have the opportunity to review all current charges that will be billed to the amount being transferred (deposit, withdrawal, or transfer). Generally, a 3% fee is charged for deposits with bank cards, Google Pay, or Apple Pay.
To access your trading history at Moon4tradersbroker, you need to go to your user profile and select the MT4 platform. From there, you should select your account and click on “History”. Here you can see the history of your previous trades. At first, the most recent trades may not appear, as the system loads the history every 3 minutes.
Yes, you can use Expert Advisors or Copy Trading. If you require more information, please contact the support team to clarify any doubts.
If you received a receipt by email, please contact the support team. If you deposited with cryptocurrency, it’s essential to send it to our support team for assistance.
If you accessed a master account on our leaderboard, it’s essential to read everything carefully regarding any annual charges, initial charges, or minimum deposit amounts. If you still have problems and can’t contact the Master Trader, our support team can assist you with any issues.
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Please read and accept the Risk Disclosure Policy and AML before you start trading.
Leveraged financial products carry a high risk to your investment. High market volatility or temporary market illiquidity may cause a loss of cash funds in excess of your deposit. Please read the Risk Disclosure carefully before proceeding.